Thank you for shopping with Elio Office. We are committed to delivering your office essentials safely and efficiently, wherever you are.
Order Processing
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation message once your order is successfully placed and another notification when your order has been dispatched.
Shipping Methods
We offer Cash on Delivery for all orders. The available delivery method may vary depending on your location, but we always aim to ensure secure and professional handling of all packages.
Tracking Your Order
Once your order is shipped, you will receive a tracking number or delivery confirmation update via email or SMS (where applicable), allowing you to follow your package until it arrives.
Shipping Fees
Shipping fees (if applicable) are calculated at checkout based on your location and the total weight or volume of your order.
Any promotions or free shipping offers will be clearly indicated on our website.
Delivery Confirmation
Our delivery partners will contact you prior to delivery to confirm your availability. Please ensure your contact information and address are accurate to avoid delays.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to incorrect contact details, incomplete addresses, or unavailability, our team or courier partner will reach out to reschedule. Additional delivery attempts may result in extra charges.
Contact Us
For any shipping-related questions or concerns, feel free to reach out to us at:
Email: [email protected]